Vaadin support for all team sizes
A direct channel to Vaadin experts, at the click of a button. Ask anything from best practices to architectural advice or APIs, whenever you like and as often as you like.
- Problem solving
- Best practices
- Architectural advice
- API help
No Vaadin question is too tough for us, and that's why Expert Chat has a very high customer satisfaction score of 4.7 / 5.
Warranty with unlimited bugfixes
Vaadin’s warranty covers all Vaadin products, including both frameworks and all components & tools. Just flag a bug and we'll move it to the front of the queue and fix it in the next possible release so that the tools you trust never slow you down.
In 2020 we fixed a total of 172 Vaadin tickets for our customers.
Vaadin 7 extended maintenance
Expert on Demand
If you need more help than what can be delivered in chat, Vaadin Experts and Designers in our team are there to help you. They have built many Vaadin applications and can help to design and implement the best practices also in your app. Let our team lend their expertise to you so that you can concentrate on the business logic while we ensure you avoid common pitfalls!
- Project setup
- Architectural reviews
- Custom components
- Theme development
- Performance testing
- Add-on enhancement
- UX reviews
If you were to climb Mount Everest, would you go alone or take with you an experienced guide that has done the climb dozens of times? Being your personal guide to Vaadin technology or UI Design, Vaadin Mentor will help you to tackle the challenge of building a large business application and makes sure you will avoid pitfalls during your journey. Mentors are senior members of the Vaadin team with extensive experience. They will get to know your project personally and proactively direct your team to the smoothest path to successful delivery.
Tailored Customer Experience
Our Customer Success Team will create a customized plan of how your team is on-boarded and introduced to Enterprise support to maximize the value to your team.
- Customized onboarding
- Product setup
- Success plan creation
- Dedicated contact person
- Choose the communication channel you prefer