We know what is needed for modern user experiences

With over 20 years of experience from web applications in multiple business verticals, we are here to help. Our insights, expertise and practices carry your product safely from concept to complete.


Concept design

Lack of communication, validation, and support are the enemies of innovation. A team that can present their ideas clearly and aligns the right people behind them is more likely to succeed. The challenge lies in collecting all the small ideas and combining them into a unified and implementable solution.

Vaadin’s Design Kickstart converts uncertain, abstract, and ambiguous ideas into solid concepts: Our tightly packed process takes you through product discovery, definition and design, and then delivers you the first tangible archetype of your product. The resulting click-through prototype showcases the value proposition through interactive examples – a great way of gaining a better understanding of your opportunities and presenting the value to your team and stakeholders.


App Modernization

Replacing a legacy application with a new solution is a delicate process. Business-critical applications have seen a lot of use, patchwork, enhancements, and other maintenance activities throughout years of use that erodes the user and developer experience. This poor aging typically results in an inconsistent user interface, redundant codebase and few people in the development team remain who know why certain features exist or if they are still valuable in today’s context.

Thanks to our unique position in design and technology, Vaadin has been a preferred choice for many teams in these situations. Bringing the user experience up to date requires a thorough review of the situation, understanding both the end users’ and business needs, and a careful redesign process that improves the UX without alienating the users.

A typical app modernization project consists of:

  • Contextual interviews and observing of end-users
  • Business stakeholder interviews
  • UX expert reviews and walkthroughs of the old application
  • Remodeling and streamlining of user flows
  • Responsive web application shell designs
  • User interface design
  • Visual design

Design Systems

The importance of design as a competitive advantage is growing, and so is the necessity of seamless collaboration between design and development. Even the best plans can fail if your designs are not implemented as intended or the results are used inconsistently.

A design system defines the set of application building blocks: How they behave, look, and fit together to form larger compositions and views. It also improves communication and collaboration by establishing a common vocabulary and single source of truth for the whole team. Reusable building blocks increase development efficiency and improve overall user experience uniformity now and in the future.


User experience reviews

Are your users dissatisfied with your application? Does it feel somehow off, but you can’t really point out the reasons why or how to fix them?

Seeking outside opinion is often helpful in these situations. Our UX Review is a careful analysis of the most important aspects of your application from the user’s perspective. It provides you with valuable, actionable pointers and insights that you can use to improve your application.

The review is performed by Vaadin’s own experts that are highly experienced both in design and in web technologies. It consists of:

  • An initial briefing to understand the needs and primary use cases of your users
  • Identification of usability issues, bottlenecks, and improvement opportunities
  • Assessment of your application’s performance on other areas of UX
  • A scorecard to help you identify the areas that perform well or need improvement.

Do you want to give your users the best possible user experience? Contact us, and our design experts can help you succeed!

Vaadin approaches their software development from a usability and user interface standpoint, where most other people were focusing on very technical aspects first.

Merritt Dake CEO, AXPM

We contracted Vaadin to build a modern and an elegant user interface that delivers world class user experience for our KemConnect end users. We also benefited from Vaadin being an open source technology in lowered maintenance costs.

Antti Pirneskoski Senior Manager, Kemira

The collaboration with Vaadin went very well. We were particularly pleased with their design services that helped us in efficiently and smoothly transform the usability and visual look of the application. Our customers have also been very excited about the improvements.

Kimmo Pyhäjärvi Development Director, CGI