Our Prime Subscription includes access to our Expert Chat service. You can access Expert Chat via the blue chat tool icon, which appears on the bottom right corner. The chat is available on all pages on our site.
Look for this icon in the bottom right
Expert Chat allows you to get advice regarding any issues related to Vaadin. There is no limit on the number of questions you can ask using the Expert Chat service. The Expert Chat service can be used for asking advice and simple questions. Implementation of software, UX design, hands-on sessions through screen sharing or similar applications, or training services are not provided as part of the Expert Chat service.
Service hours for Expert Chat are between 7am and 8pm GMT from Monday to Friday, except for the 1st of Jan, 6th of Jan, Good Friday, Easter Monday, 1st of May, Ascension day, Midsummer eve, 6th of Dec and 24-26 of Dec. GMT+1 Summer Time is used between the last Sunday of March and the last Sunday of October.