Hi, I work with a Hilla Pro license. Production builds are done on Google Cloud Build, so there is no dedicated build server. My license key expired (build-frontend failed: Offline key has expired). I want to download a new server license key because I do not have a fixed machine ID for an offline license key. Clicking on the button “Download server license key” on https://vaadin.com/myaccount/licenses just shows the top loading progress for a few seconds but there is no file downloaded. Anyone else having this problem and maybe a solution?
So you have an active subscription, but the license file itself has expired?
Please send an email to sales@vaadin.com so we can check out what’s happening
It doesn’t seem like a known issue. Which browser and OS are you using?
Actually, the vaadin.com team just acknowledged that there is an issue with the offline key generation. They will investigate on Monday.
@noble-alpaca , the issue with downloading the server license key from https://vaadin.com/myaccount/licenses should now be fixed. Can you please try again?
HI,
I am having trouble downloading the offline key license file.
Please clarify what kind of problems you have, or reach out to license@vaadin.com for for targeted troubleshooting. Also notice that this forum thread is over 2 years old and it was just by luck that I even noticed that there was new activity in it.
Hello,
I have already solved my problem by mail with the team.