Progress icon doesn't hide and debug message

Hello,

Please see the attached picture and my test case:

  1. Click “Login”, progress icon and message in Debug Window 1 are displayed.
  2. The correct result - A login window is popped up, progress icon hidden and message updated as in Debug Window 2.

Unfortunately, progress icon dose not always hide properly. After a long time wait, it is disappeared finally and message is updated as in Debug Window 3. No login window popup and no log message output on server side.

Does anyone have the same kind of issue? any solution? My production environment is Redhat 64bit + Tomcat 6.0.18 + IE8.

Thanks,

Watt
11788.png

Hi. It is really strange that the server roundtrip in the last case takes around 10 minutes. Can you somehow check if there is something done on the server that causes this long delay? The 10 minutes could also suggest connection problems. Is the problem browser-dependant? You could start looking at the traffic between the client and the server (with e.g. Firebug), but the best thing to do would be to try and reduce a test case we could try out.

There is no complex work on the server side (only popup a blank login window), the server round-trip usually can be done in 1 second (see the message in Debug Window 2).

It looks like a browser-dependant problem. Tested with FireFox, it works well.

My question is how to let it support IE, as IE is a MUST and no system information can show me a light.

A problem with IE, that’s new… If you can, you could try to reduce a simple test case that shows the problem that you’re having, so we could try it out. I haven’t seen this kind of problem before. You
could
also try another server version / OS configuration, but that’s a blind shot. The configuration you described should work just fine.

I use a remote host server, and there is no possibility for me to change its server version / OS configuration. If test on local server (Window7+Tomcat7+IE8), no such problem.

BTW, test online Vaadin demo
http://demo.vaadin.com/sampler?debug
with IE, it’s easy to get the following result:
11837.png