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Vaadin Support Packages

Peace of Mind For the Entire Life Cycle

Investing in Vaadin Support will guarantee you peace of the mind at all stages of your project's life cycle. The support alternatives give you varying degrees of help during development, testing and production. They also include accelerators that will help you get quickly started with using Vaadin.

Your choice of Vaadin Support will depend on the size of your project but all packages give you guarantees and fixes that help you to lower your learning curve and concentrate on getting things done.

 Contact us to buy or ask for more!

 

Developer

Production

Agile

Team

Professional

Enterprise

Unlimited Support1X XXXX
Bug fixes & Security patchesXXXXXX
Backward version support2 X XXXX
Testbench  XXXX
Expert days   5 days20 days Discount
License indemnification  X  XX
Max Team size5N/A52025Unlimited
Price2 700€ / 3 months6 500€ / year / system7 500€ / 6 months19 000€ / 1st year37 000€ / 1st yearContact Sales
    14 000€ / additional year19 000€ / additional year 

1) Ask our R&D anything about Vaadin, best practices or integration     2) Support and fixes for the version of Vaadin you are using

Developer

Don't worry - we'll do the worrying for you! If there are bumps in the road, we'll find a way around them fast.
  • Unlimited support for one dedicated contact person
  • Everything handled under NDA through our extranet
  • Response time 2 business days
  • Vaadin version support
  • Security fixes and patches for your version of Vaadin

Production

Security and patent issues - two things less to worry about!
  • License Indemnification and Intellectual Property Rights
  • Vaadin version support
  • Security fixes and patches for your version of Vaadin
  • Use together with development or without support

Agile

When support and quality go hand-in-hand.
  • Unlimited support for one dedicated contactperson
  • Everything handled under NDA through our extranet
  • Response time 2 business days
  • Single Testbench  installation

Team

Start from step 2 and finish faster.
  • Unlimited support for one dedicated contact person
  • Everything handled under NDA through our extranet
  • Response time 2 business days
  • Single Testbench  installation
  • Your selection of Services for 5 days

Professional

Start from step 3 and insure yourself for the future.
  • Unlimited support for one dedicated contact person
  • Everything handled under NDA through our extranet
  • Response time 1 business day
  • Single Testbench  installation
  • Your selection of Services for 20 days

Enterprise

When you need more than the basics.
  • Unlimited support for any number of users
  • Response time 1 business day
  • Unlimited number of Testbenches
  • Discount on Services
  • Subcontracting status
  • Appointed contact person
  • Roadmap meetings with Vaadin R&D